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Rosemary Batt is the Alice Hanson Cook Professor of Women and Work at the ILR School, Cornell University. She is a Professor in Human Resource Studies and International and Comparative Labor and editor of the School’s flagship journal, the ILR Review. Her research focuses on global and comparative international studies of management and employment relations. In 2019 she was awarded a grant from the Sloan Foundation to research the effect of franchising on the labor market outcomes of managers and frontline employees, including the outsourcing and subcontracting of work.

She was a coordinator of the Global Call Center Project. See The Globalization of Service Work: Comparative Institutional Perspectives on Call Centers: Introduction to a Special Issue of the Industrial & Labor Relations Review to read some of her findings.  She has written extensively on the effect that human resource practices and employment relations have on organizational performance, the quality of jobs, and wage and employment outcomes.

Along with Annette Bernhardt, Susan N. Houseman, and Eileen Appelbaum, she co-authored the Upjohn Institute working paper, Domestic Outsourcing in the United States: A Research Agenda to Assess Trends and Effects on Job Quality.

Chris Benner is the Dorothy E. Everett Chair in Global Information and Social Entrepreneurship, and Professor of Environmental Studies and Sociology at the University of California, Santa Cruz.  He currently directs the Everett Program for Technology and Social Change and the Santa Cruz Institute for Social Transformation.  His research examines the relationships between technological change, regional development, and the structure of economic opportunity. His book, Work in the New Economy, focuses on the role of flexible labor in Silicon Valley.  He has authored or co-authored five other books (most recently Equity, Growth and Community) and more than 70 journal articles, chapters, and research reports.  He received his Ph.D. in City and Regional Planning from the University of California, Berkeley.

Nick Bloom is the William E. Eberle Professor of Economics in the department of economics at Stanford University and Professor, by courtesy, at the Graduate School of Business at Stanford. He is also the Co-Director of the Productivity, Innovation and Entrepreneurship program at the National Bureau of Economic Research (NBER), and a fellow of the Centre for Economic Performance, and the Stanford Institute for Economic Policy Research.

Professor Bloom’s research focuses on measuring and explaining management practices.  His publication, Inequality and the disappearing large firm wage premium, reflects on the impact that outsourcing may be having on the size and wages of companies.

He has been working with McKinsey & Company as part of a long-run effort to collect management data from over 10,000 firms across industries and countries. The aim is to build an empirical basis for understanding what factors drive differences in management practices across regions, industries, and countries, and how this determines firm and national performance.

Françoise Carré is Research Director of the Center for Social Policy (CSP) at University of Massachusetts Boston.  Her policy relevant work includes studies of retail employment, community-based job brokers in the U.S., and research on international statistics and representation issues for informal workers in developing and developed countries.

Françoise has edited numerous publications, including The Informal Economy Revisited, an open-access book, and Nonstandard Work, a research volume for the Labor and Employment Research Association. She is co-author of Where Bad Jobs Are Better:  Retail Jobs Across Countries and Companies, with Chris Tilly.

Currently, she studies the outsourcing of technology adoption and implementation in store-based retail (with C. Tilly).  Another current project is a multi-year collaboration about cross-national statistics on informal work and organizations of informal workers with the global research and policy network WIEGO.

Her research has been funded by the C. S. Mott Foundation, Ford Foundation, Russell Sage Foundation, the Gould Foundation for the Paris School of Economics, and the U.S. Department of Labor.

Aixa Cintrón-Vélez is Program Director at the Russell Sage Foundation, where she manages the scientific portfolio for the Future of Work program and for the Race, Ethnicity, and Immigration program. She has been instrumental in supporting a research agenda that focuses, among other subjects, on the outsourcing of work and the rise in contingent employment.

Before joining Russell Sage, she was a Research Associate at the Center for Hispanic Mental Health Research, taught in the Graduate School of Social Service at Fordham University and was a faculty member at the Massachusetts Institute of Technology.

She holds a Ph.D. in Sociology and Social Welfare Policy from the University of Michigan.

Virginia Doellgast is the Anne Evans Estabrook Professor of Employment Relations and Dispute Resolution in the ILR School at Cornell University and a Senior Research Fellow at WSI-Hans Böckler Stiftung. Her research examines the relationship between labor market and collective bargaining institutions, inequality, and job quality, with a focus on the U.S. and Europe. She is the author of Disintegrating Democracy at Work and co-editor of Reconstructing Solidarity. Her forthcoming book Exit, Voice, and Solidarity compares labor responses to restructuring (outsourcing, downsizing, and performance management) in the telecommunications industry. She is currently studying the impact of digitalization and AI on job quality in the ICT services industry and ‘just transitions’ to e-mobility in the auto industry, based on comparative research in the U.S., Canada, Germany, and Norway.