The Performance of Performance Standards The Performance of Performance Standards
James J. Heckman, Carolyn J. Heinrich, Pascal Courty, Gerald Marschke, and Jeffry Smith, eds.
First Chapter | Table of Contents

329 pp. 2011
$42.00 cloth 9780880992947
$22.00 paper 9780880992923

Led by Nobel laureate James J. Heckman, the contributors use U.S. employment and training programs to explore how performance standards and incentives influence the behavior of public managers and agency employees, their approaches to service delivery, and ultimately, the outcomes for participants.
 
Demand on the part of policymakers and the public for greater accountability and a results-oriented government continues to grow. Therefore, the design and implementation of performance standards and incentive systems in the public sector will continue to be a dynamic pursuit. The lessons contained in this volume provide direction for policymakers seeking to shape and speed their evolution, as well as in ultimately improving government performance.